• Image of Everita Streļča

    Everita Streļča

    “I’m passionate in ensuring that aviation staff who assist PRMs, are educated in all aspects of customer service so that every passenger - irrespective of their needs - is afforded the same dignity and respect as others.”
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    Everita started her aviation career over 20 years ago, initially as a check-in agent and then continuing in a number of hands-on roles, including senior ticketing agent, ticket office manager and passenger handling manager, before becoming a specialist in PRM management in 2008.  

    Under her leadership during 2010, Riga International Airport was recognized as the first “model” airport to meet the requirements set out in both Regulation 1107/2006 on the Rights of Disabled Air Passengers, as well as the guidance issued by the European Civil Aviation Conference (ECAC) in its Policy Statement in the field of Aviation Facilitation (Doc30).

    In 2011 Everita worked for PassePartout Training and with the Airports Council International (ACI), where she was involved in the development and delivery of training courses for airport and airline personnel. 

    Everita is now an accomplished professional in developing and managing PRM related training programs for airport and airline staff.  She has delivered training to PRM assistance staff and ground handling agents at numerous European airports including Riga, Athens, Munich, Rome and Sofia. In addition, she has conducted bespoke training courses for EasyJet, Swissport, Air Baltic and GoldAir handling.

    More recently Everita has also conducted in-depth PRM gap-analysis audits for Sofia, Munich, Stockholm Arlanda and Abu Dhabi airports, with a view to identifying possible areas for improvement and enhancement.

  • Image of Gunta Anča

    Gunta Anča

    “To say that I care about PRM issues would be an understatement. As a Person with Reduced Mobility myself I know exactly how to turn travel nightmares into dreams come true!”
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    Gunta is the EDF (European Disability Forum) Vice President and Chair of the EDF expert group on transport. Throughout her career she has been a proactive disability rights activist and advocate for gender equality.

    Since 2002 Gunta has been Chair of the Latvian Umbrella Body for Disability Organisations (SUSTENTO). At a European level, she is also a member of the European Economic and Social Committee (EESC), an EU consultative body that gives representatives of Europe's socio-occupational interest groups, and others, a formal platform to express their points of view on EU issues.

    In addition, she is an advisor to the Disability Rights Fund, a cooperative body of donors and the disability community to advance the UN Convention on the Rights of Persons with Disabilities (CRPD).

  • Image of Michael Connolly

    Michael Connolly

    "Our goal is to change the mindset of the staff at all levels whilst helping to create a more inviting and accepting environment for our passengers. People want to fly, they want to travel, what better job is there than to help people see the world?"
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    Having spent the last 30 years as a trainer, assessor & training manager Michael tells us that the most rewarding and enjoyable time has been spent in aviation.

    He have several close family members with disabilities and when he began my time in aviation it was apparent that although visible and mobility disabilities were catered for around the world there was a significant lack in support for those passengers with hidden disabilities.

    He helped to develop the Hidden Disability project in his last role and this training is now recognised internationally and is also being introduced outside of aviation into supermarkets and transport systems around the country.

    In his last role he proudly held the role of PRM Ambassador, developing new strategies and attending conferences and driving the assistance program forward on an international level. He held this role for several years, making and keeping many key contacts and helping to influence the service from within.

    He also holds several positions within government which gives SkyWise Solutions a valuable and unique insight and position to new directions of governmental and regulatory movement. Here he advises on aviation access for the British Government and attends the Welsh government for anti-trafficking. Both positions are very rewarding and challenging at the same time.

    He hold's seats on several access and inclusion groups for airports around the UK and has assisted airports in both the UK and Eire to become disability friendly recognised.